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2019 by Surf Tribe Escapes LLC

Reservation/Cancellation Policy

We understand that plans can change. We will do our best to work with everyone's individual needs and circumstances. A cancellation affects not only our budget but also the budgets of our business partners and local people.

 

All of the services provided, including accommodations, are booked and fully paid to our local partners 60 days before departure and are not refundable to us. It means that cancellation of less than 60 days before departure means that payments for your accommodations and services have already been sent to the suppliers, and these funds are not refundable.

 

Our goal is to provide small group hassle-free local experience. Therefore each trip consists of less than nine (9) people. Once the trip has been booked, the spot on that trip becomes unavailable for someone who could have booked otherwise. If you can find a replacement for yourself for the trip you booked, we would be glad to offer you a full refund. 

 

We appreciate your understanding!

 

Reservation Requirements

 

Steps To Book The Surf Tribe Escapes Trip:

  • Select the trip date and room type

  • Add additional services (GoPro rental, other activities)

  • Make a payment to book your trip 

 

After Your Booking:

  • You will receive a confirmation email with trip details and Liability Waiver

  • Read, sign and send back our Liability Waiver

 

Payment Policy

 

Full payment is due upon booking for any of our Surf Trips. Up until 91 days before the trip, full payment is fully refundable. Up until 61 - 90 days before the trip, 50% of the full payment becomes non-refundable, and within 60 days of the trip, all funds paid until that point are non-refundable. 

 

Cancellation Policy

 

Cancellations must be made in writing to from the email used to book the reservation and are not considered canceled until acknowledged by return email.

 

Cancellations made:

A) 91 days or earlier before the trip, funds are refunded in full

B) 61 - 90 days before the trip, 50% of paid funds are non-refundable

C) Cancellation within 60 days before the trip will result in full forfeiture of the total $ amount of the booking

 

Changes

 

A change of trip or dates (re-booking), is considered a cancellation. Therefore cancellation fees apply. We do not sell TRIP INSURANCE. However, we recommend buying some if you think there will be potential changes in your vacation or with certain members of your group.

 

If this possibility of cancellation concerns you, we highly suggest that you purchase trip cancellation insurance to avoid penalties due to a change in plans. The best company we recommend that also covers out of bounds insurance is World Nomads, and their website is at www.worldnomads.com

 

Don't hesitate to let us know about your cancellation as soon as you know.  We will try our best to transfer your trip to another date, but we cannot guarantee this.

 

 

Other Trip Policies

 

Preparing For Your Trip

Our guests are responsible for the provision of all necessary valid documents such as passports, visas, health requirements, and drivers licenses for the country they are visiting. Clients are responsible for contacting the appropriate consulate, embassy, or searching online themselves. Surf Tribe Escapes is NOT responsible for any kind of credit/refunds if a guest is denied departure or entry from/to a country or has not arranged the appropriate documents such as valid passports, visas, etc. We are also not responsible if a guest is denied entry into the destination country they are traveling to before or after departing country of origin or connecting or transit country.

 

Passports & Visa Requirement

  • Ensure that you have a valid passport (valid 6 months after the departure date)

  • Check if you require a visa to enter the country

  • Citizens of the United States, Canada, and the EU (including the UK) do not require a visa for stays up to 90 days

 

Late Arrival/Departure

Surf Tribe Escapes cannot accept responsibility for travelers inconvenienced by late, diverted, delayed, canceled, or rescheduled travel arrangements. This also applies to missed flight connections or transfers and if airports, border crossings, train stations and trains, buses and bus stations are closed. If clients are not able to depart from the country of origin/connecting country or arrive in destination country via air, land, or water for whatever reason, weather, natural disasters, plane accident, fuel problems, wind, ashes, volcanic activity, floods, political issues, disease, any reason at all, Surf Tribe Escapes is NOT responsible for any credits/refunds for any portions of the trip you have booked with us, although we always do our best to accommodate our guests in the event these dilemmas occur.

 

Personal Belongings, Baggage & Documents

All personal belongings, baggage, and documents remain at all times and in all circumstances the owner's responsibility and are at no time the responsibility of Surf Tribe Escapes. If luggage or personal items are lost or stolen on flights, ground transfers, inside accommodation, or on buses.

 

Experience

We strive to provide you with the best surf trip experience possible. Therefore we are strong believers in small group travel. Our surf trips have a minimum of six (6), and a maximum of nine (9) surfers per group. Our Surf Escapes are"hassle-free" – we ask you to book a trip and show up at the destination. We take care of everything else. We hand-pick the best accommodation options on the island close to the best surf. We partner with the best surf instructors to make you learn to surf faster and better. You will enjoy the best farm to table breakfast prepared by a local Chef. Small group travel allows you to meet and connect to people just like yourself. 

 

Surf Escape Package Includes:

  • Shared/private room accommodations

  • Transportation to/from the airport and on the island

  • Daily use of surfboards and other equipment

  • Daily group surf lessons*

  • Island Cruising & Wave Hunting Adventure

 

What’s Not Included:

  • Flights to/from Barbados

  • Personal car rental

  • Additional activities (private surf lesson, paddle boarding, and etc.)


* No surf lessons on departure day - this is a day for you to relax!

 

Additional Activities

You are free to book other activities at the destination. We partner with local activity providers to provide you with the best service and pricing. But additional activities do not form part of the trip itself. Surf Tribe Escapes is not liable for failure or bad experience on those additional activities.

 

Weather Conditions/Big Waves/No Waves

Surf vacations involve risk and unpredictable weather conditions. Surf Tribe Escapes does not purport to any guarantee of conditions. We will do it’s best to inform our guests of current surf conditions at TIME OF BOOKING if it is during the season, and their honest OPINION of what they think the FORECAST will be, nothing else. Surf Tribe Escapes does NOT offer any kind of credit or refund, regardless of what the current surf conditions or temperatures. We obviously have no control over waves and the weather.

 

Health/Dietary Needs

By sending a deposit, you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers. Please inform us before your departure if you have any special dietary or medical needs.

 

Taxes

All taxes are included in the prices quoted SurfTribeEscapes.com.

 

Errors & Omissions

We have made an honest attempt to verify the accuracy of statements made in our trip description and documentation, including brochures and websites. Surf Tribe Escapes is not responsible for any errors, omission or unintended misrepresentation that may occur.

 

Special Notes

Surf Tribe Escapes reserves the right to change the price of a trip or accommodation due to an unexpected, significant increase in costs such as a change in foreign exchange rates or taxes. If an alteration in costs has occurred, we will notify you as soon as possible and ahead of time.

 

Surf Tribe Escapes maintains the right to deny the use of any/all Surf Tribe Escapes services without a refund at any time based upon egregiously inappropriate, offensive, dangerous or malicious behavior. No Firearms or explosives allowed on any trip. Surf Tribe Escapes expressly reserves the right to change our policies without prior notice. All Surf Tribe Escapes products are Non-Transferable without prior notice and permission by Surf Tribe Escapes. By making this purchase you understand that Surf Tribe Escapes Barbados LLC provides access to potentially hazardous activities, and you hereby agree to indemnify Surf Tribe Escapes Barbados LLC, its subsidiaries, officers, and employees from all liability for any injury or death that may occur to you or the minor for whom you are responsible on any Surf Tribe Escapes trip.